1. Variety and flavours

Question Which sparkling wine is most suitable for my occasion (party, dinner, gift)?
Answer

There is a sparkling wine to fit every occasion: opt for a crisp Brut for parties, an elegant vintage or Rosé for dinners, and a luxurious, personalised bottle when selecting a gift.

Question What is the difference between Brut, Extra Brut, Rosé and Demi-Sec sparkling wines?
Answer

Brut wines are dry and crisp, Extra Brut wines are even drier, Rosé wines tend to be fruity and slightly pink, and Demi-Sec wines are slightly sweeter, making them ideal for pairing with desserts. This difference is the result of the dosage, which is the amount of sugar added after the second fermentation.

Question What is the difference between Champagne, Prosecco, Cava, Crémant and Sekt?
Answer

Champagne originates from France and is often complex, Prosecco from Italy tends to be fruity and light, while Cava from Spain is fresh and elegant. Crémant is French sparkling wine that is not produced in Champagne, and finally, Sekt is German sparkling wine, which is usually light and aromatic.

Question Can I pair sparkling wine with seafood, meat or cheese?
Answer

Yes, sparkling wine pairs well with seafood, meat and cheese. Fish: dry Champagne or Prosecco with oysters and grilled fish, Rosé with salmon. Meat: Brut or Crémant with chicken and pork, Rosé with red meat. Cheese: Champagne or Crémant with soft cheeses, Prosecco with hard cheeses, Demi-Sec with blue cheeses.

Question Are sparkling wines suitable for mixing in cocktails?
Answer

Yes, sparkling wines are excellent for cocktails. They add freshness, bubbles and light fruity notes, for example in a Mimosa, Bellini or French 75. Choose a dry Brut or Prosecco to bring out the flavours of the other ingredients.

2. Preserving and serving

Question How long can I store sparkling wine and how do I determine if it is still suitable for consumption?
Answer

Unopened sparkling wine can generally be stored for one to three years, but the production process largely determines its shelf life. Wines produced according to the Méthode Traditionnelle, such as Champagne, Crémant and many Cavas, usually keep for three to five years because they ferment in the bottle and therefore develop more structure. Prosecco, which is fermented in tanks using the Charmat method, retains its fresh and fruity character best when consumed within one to two years.

 

A sparkling wine is still drinkable if it has a fresh aroma, sufficient bubbles and does not taste flat or acidic. Always store bottles in a cool, dark place, preferably horizontally, to preserve their quality for as long as possible.

Question What is the best way to serve sparkling wine (temperature, glasses, opening)?
Answer

Sparkling wine is ideally served at a temperature between 6 and 8 degrees, so that both its freshness and aromatic nuances are optimally expressed. Preferably, do not choose a narrow flute, but a slightly larger tulip or wine glass, as this significantly promotes the development of bubbles and aromas. Open the bottle gently by holding the cork firmly and turning the bottle slowly, so that the wine can be poured in a controlled manner without losing any bubbles.

3. Payment, orders and delivery

Question What payment methods do you accept?
Answer

We currently support bank transfers and payment requests. Other payment methods will be supported in the near future.

Question Will my order be shipped safely and how will it be packaged?
Answer

Yes. We use sturdy bottle packaging specially designed for wine and champagne bottles. The bottles are protected against falls, temperature changes and pressure during transport.

Question How quick is the delivery of my order and is it possible to select a delivery date?
Answer

We aim to ship your order within two business days. To avoid disappointment and dependency, we are unable to offer delivery date options. Is it essential for your order to be delivered on a specific date? Please contact us to find a personalised solution.

Question Can I return or exchange my order if I am not satisfied?
Answer

Should you be not satisfied with your purchase, do not hesitate to contact us. We will do our utmost to find a fitting solution. In addition, you can make use of your right of return within 14 days. Please review the options on our shipping and returns policy page.

Question What should I do if my order arrives damaged?
Answer

Please do not accept damaged parcels from the carrier. In addition, take pictures and video footage and reach out to us the same day. We will immediately work on finding a fair solution.

Question Do you offer personalised bottles or gift packaging?
Answer

Yes, we can provide personalised labels, gift boxes, and even engravings on occasion. These are ideal as corporate gifts, birthday presents, or for weddings.

Question How are the wines stored?
Answer

We believe it is very important to ensure our quality. Therefore, we store all our wines horizontally so the cork remains moist and in a dark environment at a stable temperature, free from vibrations with minimal external exposure.

4. Tasting and events

Question Do you organise tastings and events that I can participate in?
Answer

Yes, indeed; in fact, this is our primary focus, as we believe in personal interaction and memorable experiences. They can be found on the following page:

Question How can I register for a tasting or event?
Answer

You can sign up on our events page or by contacting us.

Question What is included in your tastings, like the wines, appetizers, and guidance?
Answer

A minimum of three wines (anything less than that wouldn't be a tasting), complementary bite-sized snacks (which may vary depending on the event), a detailed tasting guide, and individual commentary. All delivered with a good dose of enthusiasm and expertise, ensuring an immersive experience.

Question Are your tastings suitable for groups or corporate events?
Answer

Yes, most tastings are. However, we also offer the option of organising tailor-made tastings.

Question Can you organise a private event with a tailor-made tasting itinerary?
Answer

Certainly, we are happy to organise private events with a fully customised tasting program. We are happy to help you decide on the style, theme and selection of sparkling wines, so the event is exactly what you and your guests have in mind. Feel free to contact us to discuss the possibilities.

Question How long do the tastings last and what are the available dates?
Answer

An summary of our tastings and the available dates can be found on our events page. The duration may vary per tasting, as each gathering has a unique programme, but on average, a tasting lasts two hours. We consciously take the time to offer you a careful and relaxed tasting experience, so that you may fully appreciate the wines.

Question Do I need to book in advance for a tasting or event?
Answer

Advance booking is required for almost all of our tastings and events, so we can guarantee participation and optimally tailor our preparations to the number of attendees. Only events that are explicitly marked as open to the public do not require a reservation. We therefore always recommend carefully reviewing the event information or contacting us if you have any questions.